Terms of Service
These Terms govern access to TOC Studio websites, applications, platforms, and AI-powered services that link to them (collectively, the “Services”). Please read them before using a Service.
Important: The current website is informational and the described products may be under development. Product availability, features, pricing, and eligibility are determined by the applicable product page or store listing. These Terms do not waive consumer rights that cannot lawfully be waived.
1. Provider and agreement
“TOC Studio” and “千纸鹤工作室” are service brands. The legal person or individual responsible for a particular Service (the “Provider”) will be identified in its app-store listing, order page, or product-specific terms. That identification, these Terms, our Privacy Notice, and any displayed product terms form your agreement with the Provider.
By using a Service or clicking an acceptance control, you agree to this agreement. If you use a Service for an organization, you confirm that you have authority to bind it. Product-specific terms control for that product if they conflict with these global Terms; mandatory local law always controls.
2. Eligibility and accounts
You must be legally capable of entering this agreement. General-audience Services are not directed to children under 16. If you are under the age of legal majority where you live, a parent or guardian must review and accept these Terms where required.
Provide accurate information, protect credentials, and promptly notify us of suspected unauthorized use. You are responsible for activity under your account except to the extent caused by our failure or otherwise prohibited by law. Organization administrators may manage organization-provided accounts and content.
3. Service license and changes
Subject to this agreement, we grant you a limited, personal, revocable, non-exclusive, non-transferable license to use the Service for its documented purpose. No ownership rights are transferred.
We may improve, modify, or discontinue features. We will provide notice required by law or contract when a material change adversely affects a paid Service. If local law gives you a termination or refund right, these Terms do not restrict it. Beta, preview, and experimental features may change, contain errors, or be withdrawn and will be identified where practical.
4. Your content
You retain ownership of content you submit and are responsible for having the rights and permissions needed to use it. You grant the Provider and necessary processors a worldwide, non-exclusive, limited license to host, copy, transmit, format, and process that content only to operate, secure, support, and improve the Service as disclosed to you. This license ends when the content is deleted, subject to reasonable backups, legal retention, and content shared with others.
We do not claim ownership of your content. Do not submit unlawful content or material that violates privacy, confidentiality, intellectual-property, publicity, or other rights. Product controls and the Privacy Notice explain available deletion and export options.
5. AI services and output
AI features may process your instructions and permitted context through TOC Studio or third-party models. Output may be inaccurate, incomplete, offensive, non-unique, or unsuitable. Review output before using or sharing it and use human judgment appropriate to the risk.
You may use output as permitted by applicable law and any product terms. We do not promise that output is copyrightable, unique, non-infringing, or factually correct. Similar output may be generated for others. You are responsible for your use of output and for notices, attribution, labeling, consent, or professional review required by law.
Do not rely on a general-purpose AI feature as the sole basis for medical, legal, financial, employment, education-admission, credit, insurance, public-benefit, biometric, safety-critical, or other high-impact decisions. We will provide additional terms and safeguards before offering a regulated high-risk function.
6. Acceptable use
You must not use the Services to:
- violate law, sanctions, export controls, court orders, or the rights of others;
- create or distribute child sexual abuse material, non-consensual intimate imagery, credible threats, targeted harassment, fraud, malware, or instructions intended to cause serious harm;
- impersonate others deceptively, manipulate people, or misrepresent AI-generated material as authentic where disclosure is required;
- access accounts or systems without authorization, disrupt service, evade rate limits or safeguards, extract secrets, or conduct abusive automated access;
- reverse engineer except where applicable law expressly permits it, or use output or access to build a competing model or service where prohibited by product terms and law;
- submit personal, confidential, or proprietary information you are not authorized to process.
We may use proportionate automated and human measures to detect abuse. Enforcement decisions may be contested through available support channels.
7. Product-specific terms, permissions, and platforms
A Service may have product-specific terms describing its features, system permissions, data access, purchases, usage limits, and support lifecycle. Those terms apply only to that product and control if they conflict with these global Terms. A permission request does not expand our rights beyond its disclosed purpose.
Rules of the platform or app store through which you obtain a Service may also apply. Where the platform is responsible for billing, delivery, refunds, or mandatory warranties, its rules govern those functions. This does not transfer obligations that applicable law places on us.
8. External services and software licenses
Links, integrations, models, and third-party services are governed by their own terms and privacy notices. We are not responsible for an independent third party’s service, but this does not exclude responsibility that applicable law places on us.
Software components supplied under separate licenses remain governed by those licenses. Product documentation will identify notices that must be passed through to users.
9. Payments, subscriptions, cancellation, and refunds
Before purchase, the product page will display the Provider, price, currency, taxes where known, billing period, renewal terms, main functionality, technical requirements, and cancellation method. We will obtain any consent required for recurring charges. You may cancel through the same platform or a comparably simple method identified at purchase.
Cancellation normally stops future renewal and does not retroactively refund a completed period unless the offer, store policy, or mandatory law provides otherwise. Free-trial conversion and price changes will be disclosed in advance as required. Nothing here limits statutory cooling-off, conformity, repair, replacement, price-reduction, termination, or refund rights.
10. Our intellectual property and feedback
The Services, branding, software, design, and documentation are owned by the Provider or its licensors and protected by law. Except for the limited license above, no rights are granted. If you voluntarily provide feedback, we may use it without restriction or payment, but we will not publicly identify you without permission.
11. Suspension and termination
You may stop using a free Service at any time and may close an account using available controls. We may restrict or terminate access when reasonably necessary for a material breach, security risk, unlawful use, non-payment, protection of users, or discontinuation of a Service. Where appropriate and legally required, we will give notice, an opportunity to cure, and access to an appeal or content export.
12. Warranties and limitation of liability
Nothing in these Terms excludes or limits any warranty, consumer guarantee, remedy, or liability that cannot lawfully be excluded or limited.
To the extent permitted by law, free Services, previews, and AI output are provided “as is” and “as available.” We do not guarantee uninterrupted or error-free operation, preservation of data, or that AI output will be accurate or fit for a particular purpose. For losses that may lawfully be limited, we are not liable for indirect, incidental, special, consequential, exemplary, or unforeseeable losses, including loss of profits, opportunity, goodwill, or data.
To the maximum extent permitted by applicable law, our total aggregate monetary liability arising from a paid Service will not exceed the fees you actually paid for the affected Service during the 12 months before the event giving rise to the claim. For a free Service, we will have no monetary liability. A product-specific term may state a different cap. Each limitation applies only where it is fair, reasonable, conspicuous, and legally enforceable.
External model and service providers are independent suppliers. To the extent permitted by law, we do not assume liability for a failure originating solely in an external model or service and outside our reasonable control. We are responsible only to the extent applicable law requires or a product-specific term expressly states; nothing in these Terms makes us a guarantor of an external model or its output.
13. Governing law and disputes
Contact us first at [email protected] so we can try to resolve a concern. The law and courts stated in applicable product terms govern, but not where that choice would deprive a consumer of non-waivable protection or access to a competent court in the consumer’s habitual residence.
We do not impose mandatory arbitration or a class-action waiver through these global Terms. Any future region-specific dispute process will be separately and conspicuously presented and will apply only where lawful.
14. Regional terms
China: Users must comply with content, cybersecurity, data, intellectual-property, and AI rules. Where a generative AI Service is offered to the public, its service agreement and product notice will state the applicable audience and use, complaint channel, content controls, and generated-content labeling. Mandatory PRC consumer and personal-information rights prevail.
United States: State consumer protections remain available. Recurring subscriptions require clear material terms, affirmative consent, and a straightforward cancellation method. State-specific privacy and automatic-renewal notices may supplement these Terms.
Japan: The Consumer Contract Act and other mandatory protections prevail; exclusions that are invalid under Japanese law do not apply. Required seller, price, renewal, cancellation, and return disclosures will appear before online purchase.
South Korea: Clauses invalid under Korean consumer or terms regulation law do not apply. Korean-language disclosures, cancellation/refund information, and local privacy details will be supplied before a targeted consumer launch.
EEA: Consumers retain mandatory digital-content and digital-service remedies. Where a 14-day withdrawal right applies, any request for immediate digital performance and acknowledgment of resulting effects will be collected separately. AI interactions and generated content will be disclosed or labeled where required.
United Kingdom: Statutory rights under consumer law are unaffected, including rights for services and digital content to conform to contract and for terms to be fair and transparent. Applicable cancellation rights will be shown before purchase.
Canada: Federal and provincial consumer rights remain available. Before specifically targeting Québec consumers, required French contractual materials and language-choice procedures will be provided.
Australia: Services come with guarantees that cannot be excluded under the Australian Consumer Law. Where a failure is major, consumers may be entitled to cancel and obtain a refund; other statutory remedies remain unaffected.
Southeast Asia: Singapore, Malaysia, Indonesia, Thailand, the Philippines, Vietnam, and other ASEAN markets retain their mandatory consumer, e-commerce, privacy, language, and dispute rights. Required local-language and seller disclosures will be added before a country-targeted paid launch. ASEAN AI guidance informs our governance but does not replace national law.
15. General terms and contact
We may update these Terms prospectively. Material changes will receive reasonable notice and, where required, renewed consent. If you do not agree, you may stop using the affected Service and exercise any cancellation rights. If one provision is unenforceable, it will be limited or severed without affecting the remainder. Failure to enforce a term is not a waiver. We may transfer this agreement as part of a legitimate reorganization if your rights are not materially reduced; you may not transfer it without consent except where law permits.
The English and Chinese versions are intended to have the same meaning. If they differ, the English version controls only to the extent permitted by applicable law and without limiting mandatory local-language or consumer rights.
Legal questions, notices, and privacy requests: [email protected].
Service brand: TOC Studio (千纸鹤工作室)
Website: tocxlab.com
ICP filing: 沪ICP备2026005045号-1
Contracting Provider: identified in the applicable product listing, purchase page, or supplemental terms.